The Library is happy to pull items for you to pick up!
We will fill your holds as quickly as possible. Thank you for your patience.
Curbside Pickups are by appointment only.
Hours for curbside pickup
- Monday – Saturday: 10:00 AM – 12:00 PM
- Curbside hold pickup is not available on Sunday
You will have the full two-hour window to pick up your materials.
We realize this may not work for everyone’s schedules and we can work with you to schedule a time that works best for you. Please email us at mfcirc@menomonee-falls.org or call the Circulation Services Manager at 262-532-8909 to discuss your options.
Three steps to pick up materials
1. Place items on hold
- Search our catalog for items that are currently available.
- Put items you want on hold. There are three ways to do this:
- Place the hold yourself within our catalog
- Email mfpl@menomonee-falls.org with your name, library card number, and the title, author, and format (e.g., Large Print, Playaway, etc.) of the items you want to be held.
- Call 262-532-8920
2. Schedule your curbside pickup appointment
- We will need at least one business day to fill your hold. Check your account online to see if your holds are ready for pickup. Your hold is ready when it has a status of “held.”
- Do not schedule your curbside pickup appointment until you have confirmed that your hold is ready to be picked up.
- Schedule your curbside pickup appointment online or call 262-532-8920 for help.
3. Pick up your items
- Arrive at the Library at your scheduled time.
- Outdoor signage at the library will guide you to the pickup door.
- Show us your library card through the window. Please make sure your barcode is visible.
- Your items will be in a bag and handed to you.
- Follow social distancing guidelines while waiting for your checkout to be processed. Stay at least 6 feet away from other people, and avoid gathering in groups.
FAQ
Yes! You will be notified by email, text, or phone depending on your preferences.
Standard loan periods apply, which means most items can be kept for three weeks. A checkout receipt with the due dates will be included with your items.
We will hold items for 7 days. Items scheduled for pickup will be held until the next day.
Contact the library as soon as possible to schedule another appointment or to cancel your holds.
When you arrive at our front doors, ring the curbside appointment doorbell to the left. A staff member will come out with your bagged items, match your library card barcode to the bag, and if everything matches, hand over your items.
You may pick up a hold for someone else, but you will need to bring their library card with you. You will need a separate appointment for each library card.
Staff will, when necessary, deliver items to patrons who require special accommodations. If you need special accommodations, call the library to make arrangements.
We will also accept a photo ID, like a driver’s license or a state-issued ID.
Yes! If you get an emailed renewal notice, just reply to the email with a photo of your library card (barcode side) and a photo of a valid photo ID proof of residence, like your driver’s license. You can also renew at Curbside. Call 262-532-8920 to schedule your appointment, and let us know that you will be renewing your card.
You can reset your password online.